Refund policy

Return & Refund Policy

Thank you for shopping with us.

We strive to provide high-quality products for pets. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To process your request, please provide:
- Your order number.
- Clear photos of the item.
- A brief description of the issue.

If your claim is approved, we will provide either:
• A replacement item at no additional cost.
• A full refund to your original payment method.

We do not accept returns or exchanges for:
- Change of mind.
- Incorrect size selection.
- Normal wear and tear.
- Minor color differences caused by screen settings.

Customers are not required to return damaged products unless requested by our support team.

Please contact us at taekwondo7055@gmail.com